Return and Delivery Policy

At Ocular Market, we strive to provide exceptional service to our digital partners, ensuring a seamless and satisfying experience. However, we understand that circumstances may arise where a refund is necessary. Therefore, we have formulated the following refund policy:

1.   Eligibility for Refunds:
   - Refunds are only applicable for digital partners who have subscribed to our platform.
   - Refund requests must be made within 30 days of the initial subscription date.


2.   Valid Reasons for Refunds:
   - Technical issues preventing access to the platform.
   - Dissatisfaction with the services provided by Ocular Market.


3.   Non-Eligibility for Refunds:
   - Refunds will not be issued for change of mind or incorrect subscription selection.
   - Refunds will not be granted for any subscription period that has already passed 30 days. .


4.   Refund Process:
   - To request a refund, partners must contact our customer support team through the designated channels.
   - Refund requests will be reviewed within 7 business days.
   - If the request is approved, refunds will be processed using the original method of payment. .


5.   Partial Refunds:
   - In certain cases, partial refunds may be granted based on the time remaining in the subscription period.


6.   Cancellation of Subscription:
   - Partners who request a refund will have their subscription canceled immediately upon approval of the refund. .


7.   Refund Disputes:
   - Any disputes regarding refunds will be handled on a case-by-case basis by our customer support team. .



Delivery Policy

Ocular Market is committed to delivering exceptional value and service to our digital partners. Our delivery policy ensures transparency, efficiency, and reliability in all aspects of our partnership:

1.   Activation of Subscription: - Upon successful subscription, partners will receive immediate access to our platform. .


2.   Access to Resources: - Partners will have instant access to all features, tools, and resources available on our platform.


3.   Technical Support: - Our technical support team is available to assist partners with any issues or queries they may encounter during their subscription period. .


4.   Regular Updates - Partners will receive regular updates regarding new features, enhancements, and improvements to our platform .


5.  Communication Channels: - We provide multiple communication channels, including email, chat support, and phone assistance, to ensure partners can reach us easily. .


6.   . Feedback Mechanism: - We welcome feedback from our partners to continually improve our services and address any concerns promptly.


7.   Renewal Notifications: - Partners will receive timely notifications regarding subscription renewal to avoid any interruptions in service .

At Ocular Market, we are committed to delivering a seamless and enriching experience for our digital partners. If you have any questions or require further clarification regarding our refund or delivery policies, please don't hesitate to contact us. .