At Ocular Market, we strive to provide exceptional service to our digital partners, ensuring a seamless and satisfying experience. However, we understand that circumstances may arise where a refund is necessary. Therefore, we have formulated the following refund policy:
Eligibility for Refunds:
- Refunds are only applicable for digital partners who have subscribed to our platform.
- Refund requests must be made within 30 days of the initial subscription date.
Valid Reasons for Refunds:
- Technical issues preventing access to the platform.
- Dissatisfaction with the services provided by Ocular Market.
Non-Eligibility for Refunds:
- Refunds will not be issued for change of mind or incorrect subscription selection.
- Refunds will not be granted for any subscription period that has already passed 30 days.
- To request a refund, partners must contact our customer support team through the designated channels.
- Refund requests will be reviewed within 7 business days.
- If the request is approved, refunds will be processed using the original method of payment.
- In certain cases, partial refunds may be granted based on the time remaining in the subscription period.
Cancellation of Subscription:
- Partners who request a refund will have their subscription canceled immediately upon approval of the refund.
- Any disputes regarding refunds will be handled on a case-by-case basis by our customer support team.
Ocular Market is committed to delivering exceptional value and service to our digital partners. Our delivery policy ensures transparency, efficiency, and reliability in all aspects of our partnership:
Activation of Subscription:
- Upon successful subscription, partners will receive immediate access to our platform.
Access to Resources:
- Partners will have instant access to all features, tools, and resources available on our platform.
- Our technical support team is available to assist partners with any issues or queries they may encounter during their subscription period.
- Partners will receive regular updates regarding new features, enhancements, and improvements to our platform
- We provide multiple communication channels, including email, chat support, and phone assistance, to ensure partners can reach us easily.
. Feedback Mechanism:
- We welcome feedback from our partners to continually improve our services and address any concerns promptly.
- Partners will receive timely notifications regarding subscription renewal to avoid any interruptions in service
At Ocular Market, we are committed to delivering a seamless and enriching experience for our digital partners. If you have any questions or require further clarification regarding our refund or delivery policies, please don't hesitate to contact us.